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4.5. WebMeetings - Overview (3CX)
Web meetings/video conferencing is achieved through the same platform as our desk phones: 3CX. You should have received an email from "voice" with the subject "Welcome to 3CX Phone System" containing your Web Client credentials. You'll use this email frequently, so have it ready. If you don't have it, reach out to IT and we can re-send it.
The long route - supports call ins. READ CAREFULLY!
- From Chrome, do one of the following:
- Navigate to https://voice.goodwillwm.org/webclient/
- Click the HotDog (three vertical dots) in top right.
- Click Bookmarks > Goodwill > 3CX Web Client
- Enter your credentials from the email referenced up top.
- Press Login
- There may be an initial popup for "Which 3CX client? 2 Flavors:". Press close[x] on that or click off to the side of it.
- On the left, click Meet
- If prompted to allow your microphone and camera, allow those at this time.
- In the top left, click the +.
- You can now configure your meeting.
- Type: Probably always Video
- Click the gear to the right of Type. You can configure how you want, but I suggest unchecking the "Meeting starts once organizer joins". You may also find it easier to check the Co-host option, as you don't have to log back in to 3CX to start your meeting. If you DO select the first option, you MUST join your meeting through 3CX. 😬
- Click OK
- When: Later
- If you want to use this meeting over and over, choose a date far in the future. Like 11/18/2081.
- Subject: Whatever you want
- Notes to Participants: Whatever you want
- Select Email: Choose Desktop Outlook (.ics)
- Click Create Meeting
- Type: Probably always Video
- Open the .ics file that you just downloaded.
- You'll notice that the meeting has a different link than 3CX. This is because 3CX shows your host link. The invite is the participant link.
- Change or verify details about your meeting like date and time.
- Invite attendees like you would in a normal meeting.
- When you're satisfied, hit Send.
When it's time for your meeting to start, if you left "Meeting starts once organizer joins", you HAVE to log into 3CX, hit Meet on the left, Click the three people icon in the top left, select your meeting, and click Join in the top right.
If you didn't choose the "Meeting starts once organizer joins" option, you can join through the calendar invite and not log back into 3CX to join.
Tips and Notes
- If you use my suggestions to configure the meeting settings and the expiration a long time in the future, you can use that meeting over and over like a room that's ready to go.
- In the webclient, the "Click on this URL to join the meeting" is the HOST link. Only one host per meeting. If you forgot the link for guests, join the meeting and click the little person with a + in the top right. This has all the information for your guests.
- That's a whole lot of tips and notes, I know. Maybe more to come as we learn more together.