Goodwill Industries of West Michigan: Help Desk
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IT Items
1. Miscellaneous Items
1.1. Connecting to the VPN (to access files and Intranet off-site)
1.2. How to contact IT for help
1.3. Network Drives
2. Email
2.1. Reporting Suspicious Emails
2.2. Calendars - Viewing other's
2.3. Distribution Groups
2.4. Set Out of Office from anywhere
2.5. Add/Edit Signature in Outlook
2.6. Reserve a Room
2.7. Blind carbon copy (Bcc...)
3. Password Management
3.1. Policy Overview
3.2. Using KeePass (Password Manager)
4. Phone System
4.1. Introduction
4.2. Shared Parking
4.3. Yealink T46 - Corporate
4.4. Voicemail
4.5. WebMeetings - Overview (3CX)
4.6. WebMeetings - Recurring (3CX)
5. Printing, Scanning, and Faxing
5.1. Faxing from your computer
5.2. Digital Signatures
5.3. Secure (locked) printing
6. Point of Sale
6.1. Register Hardware - Cabling Color Scheme (Zip-Ties)
IT Items: Printer Friendly Version
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