Goodwill Industries of West Michigan: Help Desk
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IT Items
1. Email
1.1. Reporting Suspicious Emails
1.2. Calendars - Viewing other's
1.3. Distribution Groups
1.4. Set Out of Office from anywhere
1.5. Add/Edit Signature in Outlook
1.6. Reserve a Room
1.7. Blind carbon copy (Bcc...)
2. Miscellaneous Items
2.1. Connecting to the VPN (to access files off-site)
2.2. How to contact IT for help
2.3. Network Drives
3. Password Management
3.1. Policy Overview
3.2. Using KeePass (Password Manager)
4. Phone system
4.1. Introduction
4.2. Shared Parking
4.3. Yealink T46 - Corporate
4.4. Voicemail
4.5. WebMeetings - Overview (3CX)
4.6. WebMeetings - Recurring (3CX)
5. Printing, Scanning, and Faxing
5.1. Faxing from your computer
5.2. Digital Signatures
5.3. Secure (locked) printing
6. Retail Specific
6.1. Credit Card Terminal Troubleshooting
6.2. Zip tie colors
IT Items: Printer Friendly Version
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